Please read through our policies before registering for a class:
1) Age limitations
Unless otherwise indicated, workshops at Candlefish are designed for ages 15 and older. Because our candle workshops are BYOB, involve high temperatures, and are intended for adults, we aim to create an adult friendly atmosphere.
2) Punctuality
We get it, things happen and you run late from time to time. Although we won’t give you a tardy slip for being late to class, please be aware that classes start promptly at the designated time.
If you are going to be late*, please call the shop ahead of time and let us know, otherwise we may begin the class without you and we don’t want to do that!
*If you or any members of your group are going to be over 15 minutes late, we ask that you reschedule for a later date to allow us a chance to book your open seats. You can easily reschedule your class via your confirmation email prior to the class start time.
Classes typically run for 1.5 hours.
Private Classes: If you are interested in a private group class with custom times or additional content, please contact us at info@candlefish.com so we can plan your private event.
3) Cancellation Policy
For cancellations made at least 48 hours (two days) in advance, simply use the prompts within your workshop confirmation email to either reschedule your workshop or go through with a refund.
For cancellations made less than 48 hours (two days) in advance: You can either reschedule your workshop from within your confirmation email, or contact the store for a Gift card/class credit issued in the amount of class fee.
4) Changing Class Dates
In the event that something comes up and you need to change your class registration, you can easily reschedule your class via your confirmation email prior to the class start time.
5) Candle Pick-Up
The candles you make in class will cure overnight at Candlefish, and are ready to be picked up the day following your workshop. Candlefish will babysit your candles for one week following your candle class, so please make arrangements to pick up before the end of the week!
Want to pick up in store? Give us a call and we'll set up your order!
Charleston: 843 371 1434