Please read through these policies before registering for a workshop
1) Age limitations
Unless otherwise indicated, workshops at Candlefish are designed for adults ages 15 and older. Because our candle workshops are BYOB, involve hot wax, and are intended for adults, we aim to create an adult friendly atmosphere. Please contact email@example.com with any questions!
We get it, things happen and you run late from time to time. Although we won’t give you a tardy slip for being late to class, please be aware that classes start promptly at 10 am, 2PM or 6PM. Please arrive promptly to get settled, pop those corks, and mingle with your new friends so we can start on time.
If you are going to be late*, please call the shop ahead of time and let us know, otherwise we may begin the class without you and we don’t want to do that! This policy is in place mainly out of respect for the other class participants, and is also due to our shop staffing.
*If you or any members of your group are going to be over 15 minutes late, we ask that you reschedule for a later date. We are happy to help you do this, but please give the shop a call before the class begins.
3) Cancellation Policy
For cancellations made at least 48 hours (two days) in advance:
For Credit Card: Refunds will be issued
For Check: Candlefish will issue a refund check within 10 days.
For Cash: Customer refunds, up to $100, available in the store.
For cancellations made less than 48 hours (two days) in advance: Gift card/class credit issued in amount of workshop fee.
4) Changing Class Dates
In the event that something comes up and you need to change your workshop registration, we are happy to work with you to find a more suitable workshop time. Please contact your Candlefish location directly at by phone or email and we will be happy to assist you in this process. Workshop changes must be made at least 48 hours prior to your scheduled event.
5) Candle Pick-Up
The candles you make in your workshop will cure overnight at Candlefish, and are ready to be picked up the day following your workshop. Candlefish will babysit your candles for one week following your candle workshop, so please make arrangements to pick up before the end of the week!
Other things we want you to know:
- All workshops are BYOB
- Workshops are typically 1-1.5 hours
- There are usually about 12 people in each workshop
- We have a wait list, so if your class is full please call your nearest Candlefish location to sign up
- All workshop goers receive 15% off in store purchases
Questions about workshops, need to change your reservation or just want to say hello?